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My Cat Sitter Servicing Halifax and Dartmouth, Nova Scotia

Paw'ly The Cat Sitters cat in HRM

Cat Care Visit information

Booking information

Please note: The following information is intended as a guideline only. If you run into unforeseeable circumstances, an emergency situation, or have a cat with special needs please contact me. I’ll do my best to be there for you and your kitty-cats! Except in cases of unusual circumstances,visits cannot be booked until we have had an introductory meeting. During this meeting I gather information about your cat(s), make arrangements about your keys, and book your visits.

How to contact me:

My working hours are 8 AM to 12 PM and 6 PM to 8 PM daily.

Email is the quickest and most reliable way to reach me (annem@mycatsitter.ca). I check my email several times a day and reply to messages as soon as I read them. I prefer email as it gives me a written account of any arrangements we make.

Please be aware that if you phone you will probably need to leave a message as I'm not often home. It may take 2-3 days for me to return your call. Please be sure to say your phone number slowly and clearly.

Cat Care Visit information

Cat care visits are arranged as follows:

15 minute visits:
Includes feeding, refilling water bowls, giving medications, scooping litter, one-on-one time with your cat (s) and clean-up on last visit. Also, by request: mail collection, limited indoor and outdoor plant watering, feeding fish, birds, or pet rodents, emptying de-humidifiers, house checks for insurance purposes, taking green bin to the curb and back.

Suggested length of visit for most situations:

  • 1 or 2 visits a day
  • 1-4 cats
  • 15 minute visits may not be available at Christmas time or on Holiday weekends (see below: Quick Visits)

Cost : $15.00 + tax $2.25 = $17.25
 

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30 minute visits:
Includes feeding, refilling water bowls, giving medications scooping litter, extra one-on-one time with your cat, and clean-up on last visit. Also, by request: mail collection, indoor and outdoor plant watering, feeding fish, birds, or pet rodents, emptying de-humidifiers, house checks for insurance purposes, taking green bin to the curb and back.

  • Perfect for cats who love human company and who enjoy extra attention
  • A 30 minute visit is required for more than 4 cats, or cats who have special care needs that take extra time
  • A 30 minute visit is required for watering a lot of plants in addition to cat care
  • Restricted to one 30 minute visit a day for one family
  • 30 minute visits are not offered in July or August, on Holiday weekends or at Christmas time
Cost: $25.00 + tax $3.75 = $28.75

Double visits:

  • Double visits consist of 2, 15 minutes visits a day, or 1, 30 minute visit and 1, 15 minute visit, or 2 Quick-visits on Holiday weekends or at Christmas time
  • Morning visits take place between 8:00 and 10:30; evening visits between 6:00 and 8:00.
  • Ideal for cats on twice-a-day medications or feedings, or for old or health challenged cats who should be checked more often.
  • Great for cats who adore company and need extra love.

Cost: Each visit is charged the regular price of a 15 minute visit ($15.00 and $2.25 tax) or 30 minute visit ($25.00 and $3.75 tax)

Quick-check visits:

 A Quick-check visit lasts approximately 7-10 minutes. It includes feeding, refilling water bowls, litter scooping and spending a few moments with your cats to make sure they’re doing well.

Quick- check visits can’t be booked. I implement them only when scheduling is heavy on holiday weekends, and exclusively at Christmas/New Year’s. When a regular day is fully booked I might suggest that a client consider a quick-visit if the client lives in the vicinity of an already scheduled visit. 

Cost: $15.00 + tax $2.25 = $17.25

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Alternate Day Visits:
A 15 or 30 minute visit to your home every second day. Although I’m uncomfortable about leaving cats, especially a single cat, alone for 48 hours, I recognize that alternate day visits offer a viable solution when finances are tight. Every second day visits also work well for cats who are aggressive toward visitors, those who become stressed if a stranger is in the home, who are unusually self-sufficient, or in a multi-cat household where cats have each other for company.

Alternate day visits are not offered on Holiday weekends or during Christmas time because of the scheduling difficulties that arise

Booking for weekdays and regular weekends:
Before making your plans check the Booking Calendar to see if the days you’re thinking about are available.

If you’re planning a long vacation (a week or more) and the calendar indicates that certain days of your away-time are “BOOKED” but the rest aren’t, please contact me.

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Booking for Holiday weekends:

      Holiday weekends include Friday, Saturday, Sunday, and Monday.

      Holiday weekends book early and heavily. Check the Booking Calendar before making your plans.

     Please contact me at least 2-3 weeks in advance if we haven’t had our introductory visit yet.

      Unless a holiday weekend turns out not to be as busy as expected, please assume that only Quick check visits will be offered.

      Two Quick check visits a day are available when medications, health, age, or feeding schedules require a double visit.

Booking for Christmas and New Year’s, 2018

    This year I will be accepting no more than 25 visits a day from the 21rd December to the 4th of January. 

     I'm not able to accept 30 minute visits during this period.

    Only 1 visit daily can be booked by a client unless your cat is on twice-a-day medication or a strict twice-a-day diet. 

    Although there is no extra charge for individual holiday visits, there is a minimum charge of $105.00 and $15.75 tax for $120.75 between the 21st December and the 4th of January. If you are requesting between 1 and 7 visits the charge will

    be $120.00

   I reserve the right to shorten visits as necessary (Please see "Quick-check" visits above).

     Reservations for cat care at Christmas must be paid in advance and in full by the end of October, 2018. Cat care visits will not be booked until payment 
     has been received.
 
     If a cancellation occurs on or before the 30th of November payment will be refunded, less a cancellation/refund fee of 30% of total charges 

     Please note that there will be no refund for cancellations received on or after the 1st of December.

 


 

Marathons, Rock Concerts, Parades and other high traffic events:

I’ve learned (the hard way) that driving in Peninsular Halifax during traffic-magnet events is well-nigh impossible. I only offer 1 visit on these days and will schedule the visit at a time that won’t conflict with the event. If you live in an area that will be engulfed by an event and your cat needs a timed medication (such as insulin) while the event is underway we’ll develop a “contingency plan” to ensure that I am able to give the medication on time

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Emergencies:

Sudden emergencies (such as the death of a loved one in another city, or a last minute cancellation of care by another cat-sitter) can cause havoc for a family with pets. Please call me even if the Booking Calendar says “Booked”. I’ll do whatever I can to provide a solution to your cat-care dilemma.



Payments, Cancellations and Refunds:

Payment for cat sitting services is due at the time of my first visit. Please leave a cheque or cash for me to pick up at your home. Direct deposit by electronic transfer is quickly becoming the preferred method of payment for most of my clients. Payment by direct deposit is due the day before or on the day my visits start.

  • There are no charges for the cancellation of cat care services before my first visit is made and before payment has been received. Please email as soon as you know you no longer need visits.
  • When payment has been made in advance, and cat care services are cancelled before the first visit  payment will be refunded less a 30% refund processing fee. 
  • If visits are cancelled after payment has been received and visits have begun, a 30% refund processing fee will be withheld from the cost of the remaining visits  and the balance will be returned to you.
  • Visits cancelled within a set of visits will not be refunded. For example, a client decides to return home briefly and, while at home, temporarily cancels cat care visits. Visits resume when the client departs again. The cancelled visits are not subject to refund, nor can the charges be carried ahead to future visits.
  • Refunds are not offered if a client returns home early with 1-3 visits remaining on the schedule. A 30% refund processing fee will be charged to refund 4 or more visits.
  • Please note that the cost of cancelled visits can only be carried ahead and used to cover the cost of future visits within the same month as the cancelled visits. Cancelled visits can not be carried ahead to another month.

I welcome any questions you have. Please email me at annem@mycatsitter.ca

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