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My Cat Sitter Servicing Halifax and Dartmouth, Nova Scotia

What can I expect from your service? Ask Tessie
How does your cat-sitting service work?
Where are your service areas?
How far in advance should I call to reserve your service?
How many cats will you look after?
Do you look after unusual or exotic pets?
Will you make visits to my home to look after my dog while I’m away?
What about keys to my home?
When do I pay you?
What are your rates?
When will you come to my house?
Could I arrange to have you visit my cat every other day?
I have cats that go out every day. Is this OK?
What if my cat is on a regular medication schedule?
What if my cat gets sick while I’m away?
My cat is really old and I'm afraid s/he might die or need to be euthanized while I'm away?

Do my cats need vaccinations in order for you to visit?
What happens if you get sick and can’t visit my cat?
What if there’s a bad snow storm or hurricane and you can’t get to my home?
What if you notice damage to my home during one of your visits?
What if I come home sooner than planned?
Are you bonded and insured?

What can I expect from your service?

I provide one visit a day to ensure that your cat is happy, healthy and has fresh food and water. The litter box will be cleaned during each visit and any cat accidents that have occurred will be cleaned up.  I will administer oral, once daily medication. If your kitty is interested we'll do cuddles and/or playtime.

I’ll also bring in mail, rotate lights, take garbage bins or bags to the curb. If you have a few houseplants I'll be happy to water them but you will need to make other arrangements for the care of a large number of plants.

 

How do I arrange for you to look after my cat(s)?

When you email me, we’ll set up an introductory meeting at your home and at our mutual convenience. During the meeting I’ll have you tell me all about your cat(s), personality, health, feeding, litter box behaviour, likes and dislikes, favourite hiding places and so on. This time will allow you to determine if you are comfortable with me coming to your home and looking after your pet. You will need to be fully vaccinated and willing to wear a mask while I am in your home. If you're not comfortable with letting me know your vaccination status, I will not be able to provide cat sitting service to you.

There is a $15.00 charge for the introductory visit.  This can be paid by e-transfer before the visit occurs or in cash during the visit.  This will be refunded at the time you book your 7th visit. 7 visits do not need to be booked all at once and can be spaced out over several months. If you cancel the introductory visit the charge is not refundable.

To view the questions I'll be asking you, please read my service questionnaire (mycatsitter.ca>forms>service questionnaire). You don't need to fill this out - we'll go through the questions together when we meet.

Where are your service areas?

Please note that the service area map on this web site is no longer applicable. As of September 1st, 2021 I will only be accepting new clients from Dartmouth. The outer limits of my service area are approximately Breeze Drive,  Forest Hills Parkway, Woodside and along Caldwell Drive to Astral. Please check with me if your actual location is just beyond these stated limits.

How far in advance should I call to reserve your service?

If you call as soon as you know you’ll need my service that would be ideal. If you're a new client I suggest you contact me at least 2-3 weeks in advance so I have time to schedule an introductory meeting. 


How many cats will you look after?

3 or fewer cats is an ideal number for a 15 minute visit. If you have more than 3 cats please let me know and we can discuss options.

Do you look after animals that are not cats?

No, I do not. I don’t know anything about caring  for non-feline animals or exotic creatures, including fish, and I'm not prepared to take on the responsibility for them. Please contact Heather Bennett at heatherscrittercabandpetsitting.ca for exotic pet care.

What about keys to my home?

At our introductory meeting, you can give me a key. I’ll mark your key with an identification code known only to me. If a key is not available at our first meeting, you may drop it off at my home at some other time. There is a charge of $15.00 for me to return to your home to pick up your key.

If you think you might hire me regularly, I can keep your key in a secure area in my home. Next time you go away you only need to call me to make arrangements – key pick-up or delivery is already taken care of! If you’d like to have your key returned at any time I can bring it to you or you can pick it up at my home. There is a fee of $15.00 to have me return it to your home. There are some apartments in Halifax that will not allow you to have an extra key for the main entrance. This means that each time you hire My Cat Sitter we'll have to make arrangements to get a key to me. 

When and how do I pay you?

Charges may be paid by cash during the introductory meeting, or deposited to my account electronically (agmackin@eastlink.ca) immediately before the first visit. Please note that My Cat Sitter does not use PayPal and prefers to avoid payment via Tangerine.
 

What are your rates?

My service is a once daily 15 minute visit for $15. Tax is $2.25 for a client in Dartmouth. The total cost of one 15 minute visit is $17.25.  Charges for regular clients in Halifax are, as of September 1st, 2021, are $20.00 and $3.00 tax for a 15 minute visit.

When will you come to my house?

Generally my once-daily service visits are conducted between 10:00 and 2 pm.

Could I arrange to have you visit my cat every other day?

Yes, but I don’t recommend it. 48 hours is a long time to leave a cat alone. Please note that I am not willing to schedule visits that leave your cat alone for more than 48 hours.

I have cats who go out everyday. Is this OK?

Your cat(s) must stay inside while they’re under my care. Even if they’re very good about coming home, the sudden change in human might encourage them to vanish. I'm afraid I have neither the time or nerves to deal with missing cats.

What if my cat is on a regular medication schedule?

As of September 1st I will no longer be administering subcutaneous fluids, insulin or oral medications that require more than one dose a day.

What if my cat gets sick while I’m away?

We will talk about this at the time of our introductory meeting. There is a charge of $40.00 if I need to take your cat to the vet. Charges by the vet for procedures and medications are your responsibility.

My cat is really old and I'm afraid he might die or need to be euthanized while I'm away

I am not prepared to care for cats who are extremely old or ill. You will need to make other arrangements.

Do my cats need vaccinations in order for you to visit?

No. This is one of the benefits of having a cat-sitter come to your home. Since your cats won’t be coming into contact with other animals they won’t be exposed to parasites or disease. You are required, however, to let me know whether your cat has not been vaccinated and any medical conditions your cat(s) has.

What happens if you get sick or injured and can’t visit my cat?

I am 70 years old but healthy and physically able. I do not anticipate problems, but of course, nothing is guaranteed.  During our introductory visit we can discuss any concerns you might have and consider alternate plans in case I become unable to visit. Please note that I do not have a substitute cat sitter to call on.

What if there’s a bad snow storm or hurricane and you can’t get to my home?

I keep my eye on weather forecasts. If it looks like we’re in for it, I’ll leave extra food and water. I will go to your home as soon as it’s humanly possible. You'll be notified of the missed visit as soon as possible. There is no refund for a visit missed because of bad weather.

What if you notice damage to my home during one of your visits?

During our introductory meeting I will ask you to provide the name and phone number of a local neighbour, friend or relative who will take responsibility for any problems that might arise in your home. If you live in an apartment, you'll be asked for the name and contact of your landlord or superintendent. If I discover a problem, I will call, you, your contact, or your landlord immediately. It is your responsibility to discuss with your contact, before you leave home, how to deal with any difficulties that might arise.

What if I come home sooner than planned?

Please call me or leave an email as soon as you know you'll be getting home early, so I don't make the day's visit.  Refunds are not offered if a client returns home with 1-3 visits remaining on the schedule. There will be a charge of 30% on refunds for 4 or more visits. Visits that are cancelled but already paid for can be used at a future time within the same year.
For further informations on My Cat Sitter's cancellations and refunds policies please go to (mycatsitter.ca>booking information>payments, cancellations and refunds)

 

Are you bonded and insured?

Yes. I am a member of Pet Sitters International (petsit.com) and carry insurance through them. (http://www.binks.ca/commercial/programs/pet-sitters/).

I will request that you print and sign a Waiver of Liability (mycatsitter.ca>forms>waiver of liability) to give to me at our introductory meeting

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